Thrive Holdings and ZBS Partners Launch Shield Technology Partners

NEW YORK--(BUSINESS WIRE)--Shield Technology Partners ("STP") today announced its launch with initial funding of over $100m from Thrive Holdings & ZBS Partners. STP is an AI-enabled managed IT service platform that is redefining technology services through investment in innovation and commitment to exceptional customer service.

STP is launching with a foundational set of partnerships comprising four high-performing IT services firms; ClearFuze Networks, IronOrbit, Delval Technology Solutions (DTS), and OneNet Global. With the capital infusion from Thrive Holdings and ZBS, STP expects to expand its US network further and bring a unique approach to the IT services market that empowers local businesses with access to national scale resources and world-class technological and operational expertise.

"The market for IT services is over $700bn and evolving rapidly, but the experience for customers has not kept up,” said Jake Sloane, co-founder of Shield Technology Partners. “Our partners stay awake at night thinking about their customers and we want to give them the tools to grow their business while preserving what makes them unique.”

The founders of STP’s partners, ClearFuze Networks, IronOrbit, DTS, and OneNet Global will continue leading their respective companies, overseeing day-to-day operations with the same dedication to providing the best possible customer service. STP’s national platform will support these partners by amplifying what they’ve already built, underpinned by a commitment to preserving each of their unique identity and success.

“The engineering team at Thrive Holdings is working closely with STP’s partners to build and embed technology that delivers a seamless and personalized customer experience,” said Anuj Mehndiratta, Head of Portfolio Impact, Data Science, and Product at Thrive Capital. “Equipped with smarter, context-rich tools, technicians can anticipate issues, act proactively, and play a greater role in driving customer roadmaps.”

STP is led by co-founders Jake Sloane, Frank Zhang, and Casey Botts. Together, they focus on growth operations, integrations, and M&A. They bring to STP an exceptional track record of building market-leading businesses in service sectors including accounting, mechanical services, and building services.